Shipping & Returns
SHIPPING
We ship through registered courier companies for orders within India and international orders.
Label Pallavi Kandoi is a make-to-order brand to minimize wastage, which means that only after an order is confirmed online it goes into production. International orders are usually delivered within 12-15 business days* and domestic orders within 10-12 business days. We will send you an email with delivery date after the orders are placed.
Please note that Sundays and Public Holidays are not set as working days for standard deliveries.
SHIPPING CHARGES
Free shipping charges within India.
International Shipping charges are Rs 1000 and above depending upon the weight of the product and the region.
SHIPPING OF PRODUCTS
All orders are processed from our own warehouse in Jaipur, India. Orders will be delivered to the shipping address mentioned at checkout.
TRACKING PACKAGE
Orders that have been processed and shipped can be tracked using the consignment/tracking number on the shipping agency’s website. Once your order is shipped, we will mail you your tracking number along with information about the shipping agency. You can also track your order under your account - Order history.
Non-Availability on Delivery our delivery partners will attempt to deliver the package three times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster.
MODES OF PAYMENT
For shipping to India, we accept all major debit & credit cards and also provide Net Banking options across major banks. For all international transactions, we accept major Credit Cards and also provide the option to pay using PayPal.
RETURNS (if applicable)
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tag and must be returned within 15 days.
REFUND(upon returns)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a we will issue a credit note for the value that can be redeemed with next purchase.
CANCELLATION
All orders placed can be cancelled within 3 days. If we have already processed your order, get in touch with us at