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Frequently Asked Questions

  • How do create an account?
    Go to this page www.labelpallavikandoi.com and click on the signup icon , then just fill in all the needed information and click “create”. After submitting the form, your account will be confirmed and you will be notified.
  • Can I track my order?
    We will send you the tracking code of the shipment when the parcel has been sent.
  • Shipping time?
    Shipping time will be confirmed on the order confirmation document but the period is 10-15 days.
  • Changing the shipping address?
    You can easily change your shipping address on your account. You just need to login and click “my account” and “edit”. You can also change the shipping address during the checkout process if you need. Just click “edit” below “shipping address”.
  • Can I cancel my order?
    If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us and return the product. Please contact labelpallavikandoi@gmail.com
  • Can i customize a design?
    Yes you are welcome to do so please send us a request on labelpallavikandoi@gmail.com. We'll get in touch with you soon.
  • What fabric do you use?
    As an ethically working brand we want to provide what is best for you and as well as the nature so we use 100% cottons and silks.
  • From where do you operate?
    We operate from our warehouse in jaipur.
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